Ambassador Hotel New Orleans - New Orleans

The hotel personnel was rude and anything you ask for, they don't have. We went out on the town one time and came back to the hotel and was advised the valet parking lot was full and there was no where else to park. But I am staying at this hotel, and there is no where to park. Their attitude there is very bad. Their towels in the room were dingy and nasty looking. The room smelled like dead rats. I would never stay at this hotel again. I would like to recommend Country Inn and Suites that is located around the corner.

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Hotel built into very old building... routes to rooms are equivelant to a rat in a maze. Initially given an inside room that had no windows at all. Non-functional ice machine (it was 95 degress outside). Minimal visitor information in the room including NOT mentioning the fact that their continental breakfast was only from 7:30 to 9:00am.

The only bad things were... There was supposed to be an iron & ironing board in the room, the closet was bare, just wasn't there. Holes in the bed sheets. A picture I believe that was supposed to be hanging over the bed was sitting sideways next to the TV cabinet. The good things were... The room got plenty cool for me. The bed was very comfortable. Loved the wet bar area, coffee pot, garden tub, wood floors, & work space.

I never imagined that we would have to request a window in our room! Upon arriving we found a large brick wall where the window would be and a tiny tv. Not to mention dirty towels still on the shower rod from the previos guests. When I notified the front desk of the dirty room they said " someone will be right up " needless to say they never came. The hardwood floors were so waxy that if you didn't have on rubber soles you would fall!

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The air condition unit would make this loud noise almost every hour on the hour and would startle me--I barely got any sleep. The room was very small and needed fresh paint. There was a dead cricket in the bathroom which also needed fresh paint and some real cleaning--the grout was very nasty and didn't look sanitary. The bed sheets nor the comforter looked very fresh. The only good thing about this hotel is the location.

Great location, quaint rooms. Only complaint was the pillows on the beds were feather, and hard as rocks.

It is a very quaint hotel however a little effort needed to be given to the cleanliness of the room. Housekeeping needs an overhaul. Linens were dingy looking and the shower curtains needed to be replaced; had mildew.

This is the second time we've stayed here on a trip to New Orleans. The hotel does not have the best ammenities, but for the price, this is a great hotel. The location is perfect and the staff are friendly. Beware, we've been charged a fee (~8) by the hotel on the way out both times.... still worth it, but factor that in. Parking was free both times, but I think it was because we booked through hotels.com.

Hotel needs improvement, especially with cleaning, keeping up rooms, there was no convience like microwave or fridge.

I should have learned my lesson from my January stay. There is always a free parking voucher on the website, but somehow the Ambassador never honors it. Also, a resort fee of $8 is added once you get there. I booked here for convienence to French Quarter, but I did not save a dime with all the headaches this place gave me.

The hotel is located on the other side of Canal St., but not too bad of a walk for the nightlife. The room didn't have real windows, so make sure to set alarm clock. The bathroom need to remodel. The tiles in the restroom was kind of dirty. Besides the restroom the room was great for its room.

This could be a really charming hotel. The staff is really nice and tried hard to please. However, the cleanliness is not great. I thought the first room we had was dirty because there was a layer of dust over everything and the sheets and towels had stains on them. We got another room and realized their first room was actually clean because the 2nd was worse than the first. Overall (I can say that since I saw two of their roooms) this hotel needs to work on getting the rooms totally clean. The walls had dark marks and white patches. The bathroom tub had mildew and mold stains. The floors were horrible; corners were clean, tile grout in bathroom had stains. Way too much dust over everything especially since there is no carpet. Towels and sheets had stains and hair on them. Stayed the entire time due to budget issues (we did get a good rate) and didn't have time to find another hotel, but will not stay there in the future. It is a shame because the staff is great and the location is great and this hotel has the potential to be a great boutique hotel with a great new orleans feel.

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I had stayed at the Ambassador once before and had a dreadful experience involving reservations but I was willing to give the place another chance. This time, the only problem was when I discovered I had been given a non-smoking room instead of the one I requested. But our room was most conveniently located to the front of the hotel and my wife had no problem stepping outside to burn one with the other "nicotine misfits."

We have stayed at this hotel many many times but will not be returning anymore. The beds use to be sooo very comfortable. They have done away with the pillow mattresses and the big nice duvet covers. I did ask the front desk if other rooms still had them but they do not. It is now a hard hard mattress with those thin thin blankets that grandparents have.

This is an 1854 coffee warehouse turned into a hotel. The rooms are clean, the staff friendly and helpful. The area is safe enough to take a walk in the evening. I loved the ambiance of the converted building. I would definately go back and recommend it to anyone going to New Orleans.

Great people, bellman awesome, bartender and restaurant owner wonderful

My Ambassador hotel stay was everything I wanted and more. Great service. Great room. Great location. (I attended a conference at the convention center.) There is only one thing. They charge a mandatory $10 a day fee for the internet and continental breakfast. The owners need to include that in the hotel rate. I understand they want more customers. But it is underhanded not to include it in the price. Now that you know this though. Stay at the Ambassador.

This hotel is convenient to Harrah's and the Riverwalk and offers a comfortable room for a fair price. However... Upon check-in, I noticed a sign at the front desk that stated there was a $7.95 per day fees for the use of several services such as phone, internet, etc. Since I didn't avail myself of any of these services, I asked the clerk upon check-out not to be charged for them. She stated that it was on the web site and that I had to pay whether I used them or not. While I visited many fine restaurants in New Orleans while there, not one of them tried to charge me for a dessert I didn't eat nor want. This is similar. Why should you be charged for something you didn't use? The room rates for the hotel are certainly reasonable and would be even if they just rolled the $7.95 into the room rate. To foist it upon customers as they do left such a bitter taste for me and my wife that I would not go back. Indeed, I intend to complain to everyone that will listen and will do my best to discourage others from going there.

The parking is my only complaint. Every thing else was really good. The service, location, and the room was very good.

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Practically none of the rooms in this hotel have windows to the outside. I was surprised to discover on arrival. Weird for any hotel.

The hotel is horrible, it needs a lot of improvement. I would never stay thre again and I don't recomend.

This hotel is located within the more quiet business district, but within walking distance to french quarter. We arrived and had an interior room that smelled heavily of smoke, but the staff was extremely apologetic and switched us to a room with a window. Great service, staff was very helpful! I would reccomend a room with a window, interior rooms feel a bit small.

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We received a low rate, free valet parking, and thoroughly enjoyed the general feel of the room (apart from a bare PVC pipe visible on the ceiling) as well as the proximity to Bourbon Street. If advertised with the same features, I would definitely take this room again.

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The exterior facade of the Ambassador Hotel and the lobby are very impressive from the pictures on the internet and even in real life, but that is where the charade ends! This would boutique hotel has long been forgotten! The concept is that it is an old, historic boutique hotel full of old world charm (exposed bricks,hardwork floors,and marble accents). Unfortunately the furnishings have not been replaced in only God knows how long and the place doesn't appear to have had a good cleaning in years!!! It was completely disgusting! The towels and bed linens were dingy and I was afraid to shower or even get in the bed. I let the water run for about 15 minutes befor getting in the shower, because the tub that used to be white was beige from the lack of cleaning. Had it not been for the fact that I didnt check in until 11pm and that I had pre-paid through Hotels.com, I would have gone to another hotel!!! This hotel experience reminded me of when I was in college living in campus housing that did not allow guests of the opposite sex to stay oernight. In order to spend "quiet time" together, one could rent a motel room not far from campus by the hour. Often, students would overstay their time and the housekeeper would knock on the door in an attempt to evict them so that she could quickly run in, change the sheets and put in new towels for the next couple. This was done at the low, low price of $10 an hour!! It was disgusting then, and far more disgusting now; a la Ambassador Hotel - cheap and nasty! I itched all night night long and slept maybe 2 hours; I checked out as soon as the sun rose. I would not recommend this place to someone I hate!!!

We were on the bottom floor so we could have a window. (upper rooms with windows were full) Looked out window, and homeless people were sleeping across the street in the alleys and such. Kind of scary, but where in NOLA isn't a little? Only complaint from hotel is the air wawsn't able to be thermostatically controlled. It was either on meat locker or off. We had a cow staying above us, and being as there are beautiful hardware floors, we heard every single move across the floor. Food at restaurant was great. I would have let my kids stay there with me, so no big complaints. Caddy-corner to Harra's Casino, and very close to the riverwalk.

Awesome place, love the architecture, little too far from the French Quarter for my taste but way within walking distance...stayed here a couple of times and will stay there again....

We asked for a non-smoking room. When we got in the room it smelled of smoke. The hotel offered other rooms and all they could offered all smelled of smoke. This called my spouse to be sick. We asked for extra pillows and the hotel could not provide them.

The hotel is beautiful upon arrival. The room was nice and not to noisy. I am giving the hotel a bad review for the lack of cleanliness. Our room had someones hair in the bathroom and in the sheets. This grosses me out. I hope they take better care of cleaning in between visitors.

Old and fun. Short walk to French Quarter. We valet parked for $26 a night which seemed like alot, but there wasn't much else to do with your car in the middle of New Orleans.

Although check-in at this hotel is at 4 p.m., my room still wasn't ready when I arrived at 6:30 so I had to wait. The room and bathroom were neat but dingy. The best part came the following morning when my friend and I found bedbugs in both beds. I informed the front desk but they really didn't seem too concerned. I would not recommend staying here.

This hotel is ancient and needs a refrigerator. It has old water pipes high in the ceiling with sprinkler system. Nice high ceilings. I moved the bedstand and there was a lot of dust. In the room, there was a beetle bug so big I thought it was a mouse. It appeared and disappeared under my bed as my husband tried to kill it. The valet service for your car was free and efficient.

Was promised free vallet parking. Did not recieve. Had to park myself at 40.00 per night. Front desk was snoty and vrey unhelpful. wont be back ever.

I Rented this room for my daughters sweet 16 birthday. We reserved two double beds and when we arrived were told they did not have any left. Even though this is what I had paid for weeks in advanced, two teenagers slept on a hardwood floor that night. No cots, no beds, or even extra blankets avail. We were also suppose to receive free valet parking but were told the parking lot was full and we had to drive around and find our own parking and at our expense. I do not recommend this hotel

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Room hardly cleaned , floors dirty , never changed sheets , only made bed . Had to call the front desk to get anything accomplished and not much was done after that

The hotel is a great hotel. I was a returning customer at the Ambassodor because I was impressed the first time I stayed there. The hotel staff is excellent, everyone is really nice, helpful and the hotel provieds excellent ambiance in a great location. Plus, the price was outstanding.

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This is a nice hotel, convenient to French Quarter, Casino, etc. Free valet parking if available. Not happy about the additional "resort fee" they charged, in addition to what I paid to Hotels.com. No breakfast, and not close to restaurant with breakfast, as far as I could tell.

We enjoyed the hotel and the location was great for our visit. We didn't get a room with the exposed brick wall, which is the main reason we chose this hotel, but that is my only complaint.

The hotel staff is Wonderful ! Especially Edwin at the desk check in ...always prompt and so friendly !