Petit Palace Alcala Torre - Madrid

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This hotel is in perfect location, if you are new to the area and no intention to rent a car.Everything is within walking distance, to shops, restaurants and plazas.The hotel staff are friendly and helpful.The size of the room is smaller than expected.We have the triple room and we have the quenn size bed and a bunk bed. The bathroom is roomy and I love the swedish shower. Towards the end of our stay there was a leak in the bathroom coming from the upper room which was fixed in a timely manner as soon as we reported it.If you plan to sleep in you will easily be awaken by the noise from the housekeepers.The free internet is definitely a plus.There's a starbucks and a chinese restaurant across the street. ATM machines are nearby.

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This is a really great hotel, its about a 2 mins walk from the main bentre where all the shops are, and there are loads of restaurants around it too! Its very central to the main sights, everything is within a 15 min walk, its also a 30 second walk from the underground! Hotel was fab, although breakfast is not complimentry as it states this costs an extra 10euros a day which we thought was quite a rip off, other than that amazing hotel. we stayed on floor 11 and had amazing views of the whole of madrid, would defo recomend this hotel to anyone

Great place to stay, since it was only a few yards or minutes walk from most of the places to chill when in Madrid. I felt very safe heading back in the early hours, so would recommend it to single travellers. The room was a delight with the add bonus of a laptop, great for keep in contact with friends and family around the world as well as those in Madrid!!! Staff were very helpful too, pleasant and had a good knowledge of english, very helpful since my knowledge of spanish was zero!!! Only odd thing was the lifts,only had room for one person and a suitcase at a time!!! I would stay again if the deal was right

As my son said, it was a computer with three beds. What a great hotel chain, High Tech Hotels. The beds were comfortable, the rehab of old space into high tech space ingenious, the convenience of having an Internet-connected laptop in the room more useful than having a phone! The hotel offered the rare choice of a triple and at a very reasonable cost. The bathroom was great--the shower had two heads and two long side thingies that sprayed water at you. Very nice. Not a big room but big enough for my husband, myself and our 18-year-old son. The location was tremendous for access to Puerta del Sol and Gran Via. Walking to the Prado and Reina Sofia was no problem and we were at a Metro stop. Plaza Mayor was a brief walk, also. The staff were friendly and helpful. Bicycles are available to use. The lobby has some great comfy and stylish furniture as well as a self-help beverage bar with a machine that makes great cafe con leche. There is also a water dispenser and fruit juice available as well as two more computers and a printer in the common area. I was able to download photos to the laptop and burn a disk for back up. The ingenious programming on the computer automatically erased any photos I had downloaded on it within a day. Besides being able to download pix and burn a disc you could access Internet Explorer and Skype. A total convenience. I would definitely book HTH hotels again based on this experience.

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The greatest plus of this hotel is it's fantastic location. It's two steps from an underground station and tons of buses can take you anywhere from there. Wireless internet is included and sometimes is very slow or unavailable, but is really helpful for email and other applications that doesn't require high speed internet. Walls are thin and you can hear what's going on in other rooms, but the overall experience was really nice. The great value of this hotel is location, location, location.

This hotel is located right across the street from Starbucks and is located in a small business center of Madrid. It is about two blocks from the start of the pub/restaurant area in the heart of town. Overall good value for it's price.

Night reception desk employee "bad" attitud poor customer service. Aggresive and uncoperative.

A room that was small but generous in ways of equipment and technology. Surprisingly enough the room had a laptop with free internet connection. That really made the experience a pleasant one, since we could check both mail and read about sights and restaurants. Otherwise it had all the standard equipment: minibar, safety box et cetera. Another nice thing is the massage shower, even though it's more fun than functional.

The hotel is just 1 minute from Sevilla Metro Station, 10 minutes from Place Mayor, so you are really in the heart of Madrid. The interior is a bit high tech, but classy. Room seemed quite small, but the room was OK, and it contained what was expected. Laptop, free internet, LCD TV and safety deposit. I would consider staying here again, and recommends this hotel to others.